The ProFace X datasheet says it is for outdoor use?
The normal ProFace X is IP68 rated, were the ProFace-X-TD is not IP rated. The PROFACE-X-TD can’t be installed outside due to its IP rating and if this screening is installed outside it will cause great fluctuations in the temperature measurement readings.
Does this system integrate with existing Access Control Systems?
ZKTeco’s range of product will normally only work with ZKTeco products, however if your software allows it, you can use your existing software with the ZKTeco products. Some slave reader will also work with ZKTeco product, but to be safe please bring it in for our technical team to test. This is entirely based on a case by case basis.
What is code verification?
This is basically the same as palm, finger and face verification, but you just type in the code given to you in order for the access control to work. You can set up your own combinations on how you want your employees to clock in: Face & Palm or Face & Fingerprint or Palm & Code, or you can use them all together.
What is QR Code? Does it record the face and the temperature for record purposes?
All the facial recognition images and data of the employees as well as the temperature detection readings will be stored on your server via the BIOSECURITY software. Normal mas customer screening will also be saved, however no name will be linked to it.
Does the palm need to touch the screen for Palm recognition?
No, your palm should be 30-50cm away from the device for the recognition to work.
What is Wiegand?
The Wiegand interface is a wiring standard which arose from the popularity of Wiegand effect card readers in the 1980s. It is commonly used to connect a card swipe mechanism to the rest of an access control system.
Can these devices utilise Wi-Fi?
The normal PROFACE-X can be connected to the Wi-Fi, however the PROFACE-X-TD can’t be connected to the Wi-Fi and will have to be connected to an Ethernet cable in order to provide connectivity.
Do you have to have the ZK-Biosecurity software on a server/PC or can you use it completely by itself just as a scanner and door release?
If you just want to use it as a normal screening system then you can use it without the software, the screenings will just overwrite once it gets full. (First In First Out). However, if you want to use all the access control features, you will have to purchase the once of ZK-BIOSECURITY software.
Is the Stand inclusive or is it a separate cost?
Currently there is no Stand for the ZKTeco device, however I have been informed that ZKTeco is working on getting a stand, but that info will only be available in the coming weeks.
If you are outside of the 30~50cm range will it not read or will the read be inaccurate?
The device will not read the temperature if it is outside the 50cm, it will ask you to come closer and to keep you face in the square block on the screen. This is simply, because they don’t want people’s temperatures to be red at a further distance, because it will be inaccurate. The device would rather ask the person to move closer to read again, so you can always rely on accurate and stable readings.
Can you connect a separate screen for the walkthrough device?
Yes, only on the latest Metal/Heat detector terminals which will only be available later this year. More info will be available in the coming weeks.
When will the ZKTeco stock be available?
Stock is currently available in the Uniview and ZKTeco heat tracker solutions.
Does the handheld detector have an option for a 2nd and 3rd battery?
The hand held detector only comes with one battery, unfortunately there is no extra battery included, but you can recharge the battery and it lasts around 6-7 hours.
Does the units require re-calibration?
The UN-TIC600 will re-calibrate automatically in order to get the accuracy perfect at all times. The black body that comes included with the TIC 600 will also assist with getting accurate temperature measurements at all times and at a distance of 6 meter. The black body is used to maintain a high level accuracy of approximately 0.3 degrees at all times.
When will the Uniview stock be available?
Uniview heat tracker stock is currently available: